The real estate sector is set to improve in terms of engagement with the public and a change of perception on its operations is looming. This follows the recent announcement by Zachariah Njeru, Cabinet Secretary for Lands that his ministry has transitioned to a cashless payment system. George Wachiuri, Optiven Group Chief Executive has lauded the move noting that it will greatly improve the sector.
Speaking on Monday this week as he launched the 2023 Customer Service Week, Wachiuri advised that the move will enhance service delivery and improve efficiency on the part of the government as a stakeholder. He said, “I commend the government through the Ministry of Lands as it rolls out this transformative move of using cashless payments for land transactions, surveying, and mapping.”
His sentiments come on the backdrop of growing discontent from the public following a negative image setting that the real estate sector has been portrayed as. At present a pilot programme involving 18 registries is currently underway countrywide.
The roll out which kicked off on 1st October 2023 will see services in the Ministry of Lands as well as the State Department for Physical Planning change the execution of payments for land in the country. Njeru notes that the introduction of the new cashless system is bound to prevent middlemen from exploiting the citizens. He adds that the move will also eliminate fraudulent practices.
The process will streamline and simplify the retrieval of documents at the registries and foster efficiency. Nick Korir, the PS in the ministry notes that the security of the e-government system will help stakeholders to manage their online transactions while eliminating cash transactions and reducing revenue losses.
George Wachiuri is a celebrated author with three books to his name, including “Soaring like an Eagle,” “Unleash Your Full Potential,” and “After The Plunge.” He is also a philanthropist, motivational speaker, lecturer, and church elder.
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